Shipping & Returns

See below for prices and delivery times. Please allow an additional 3-5 business days on top of delivery times for order processing and verification. Please note that select merchandise may have a higher shipping cost (will be specified).

North American customers are not charged any duties. However, all other customers are responsible for paying all applicable duties and fees within their respective region.

 Region RATE ESTIMATED DELIVERY TIME
Canada $15 CAD 6-10 Business Days *
USA $18 CAD 6-10 Business Days *
Europe $30 CAD 8-10 Business Days *
Rest of World $30 CAD 8-10 Business Days *

*  The delivery times are estimates and occasionally orders may experience delays during periods of high traffic.

** Certain accessories and smaller items do not incur any additional shipping fees, please check the product description for details on additional shipping charges.
Please check back with us periodically for any updates regarding our shipping policies.
CandiiShop does not guarantee specific delivery times. The shipping times listed above are estimated.
Please Note: CandiiShop is not responsible for lost or stolen packages. In the rare event your package has been lost or stolen please contact Canada Post (1-866-607-6301) Outside of Canada: (416-979-3033). By completing a purchase with CandiiShop you are agreeing to our shipping and delivery policy. 

Returns
All sales are final. No refunds or exchanges.

By visiting or shopping at this website you are agreeing to accept the following terms and conditions.

Purchase Process
Click the “add to cart” button to put the item in your shopping cart, continue shopping if you want to buy more products. You can view and change your shopping cart anytime by clicking the “view cart” button. To finish the purchase click on the “proceed to checkout” button in your shopping cart and follow the instructions regarding billing, shipping, and credit card information. Make sure to match the card with the correct billing address! Click "complete" to finish the transaction. An email will be sent to you to confirm the purchase.

Pre-Order
We will be taking pre-orders on this t-shirt design until February 30th. You can order the exact size you need (plus shipping). When pre-ordering ends, we'll have the shirts printed and mail them out as soon as they are done at the print-shop (it should take at most a week to print them and a week in the mail). So, you should receive your order by the middle of March 

Sold Out Sizes
If your size is out of stock, please email us  and we will contact you the moment your size is back in stock.


Duties & Taxes
For Orders Shipped Within Canada 
Applicable HST or Provincial Sales Tax is charged to those orders shipped within Canada only.
For Orders Shipped To the United States or Mexico
According to NAFTA, orders placed by residents of the United States or Mexico and shipped to the United States or Mexico are exempt from paying customs duties pertaining to their orders. However all customers in the United States and Mexico are responsible for any sales taxes.  Orders leaving our warehouse are subject to taxes based on the shipping destination.
International Orders (outside of North America) 

Shipping and handling charges for overseas orders are based on the destination country and the merchandise you order.

Please note: the prices we quote do not include any customs or duty charges applicable to your order. Your order will be subject to customs and duties (taxes).  You are personally responsible for paying customs and duties (taxes) upon receipt or delivery of the order. We have no control over these customs and duties nor can we estimate the amount as they vary based on the country you are in. You should check with your local Customs Department for more information or for an estimate of these charges. 

Payment and Security
We use a secure PayPal shopping cart. All personal information you enter will be processed through a secure server. All major credit cards and other forms of payment are accepted, a PayPal account is not necessary.

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